Is it safe to order online?
Yes! In the real world, you often give your credit card to cashiers and waiters who could easily write down your account information. Using your credit card online is no more dangerous. In fact, your credit card information is usually safer online than it is in the hands of some waiter. That's because most websites (including all of the websites listed on MallofDeals.com) encrypt your transaction so if outside parties intercept it, they won't be able to read it. To make sure your transaction is secure, just look for an "s" to the right of the "http" in the merchant's URL shopping cart page. The "s" stands for secure. You'll also be pleased to know that in the unlikely event of your credit card information being stolen, you're only liable for up to $50. The Fair Credit Billing Act only allows credit card companies to hold you responsible only for up to $50 in fraudulent charges as long as you notify them in writing within 60 days of the date the bill was mailed. Plus, Visa and MasterCard waive liability no matter how much time has elapsed. Because of the tough penalties for Internet fraud and the measures taken to prevent it, it actually might be safer to buy online than it is in the real world.

How much is shipping?
The shipping charges vary by merchant. You may be charged a shipping fee based on the weight of your order, the total amount of your order, or even the items that you ordered. Shipping charges are always displayed during checkout. If you are interested in finding out what the shipping fees would be for a particular order, please contact the merchant's customer support directly.

Will I be charged sales tax?
Sales tax also varies by merchant. Most merchants only charge sales tax if you reside in the state their headquarters is located in. If you are going to be charged sales tax by a merchant, it will always be displayed during checkout. If you would like more information on the sales tax policy of a particular merchant, please contact their customer support directly.

Where do you get all of these coupons?
Most of the coupons are provided to us by merchants, but we also post coupons that we happen to find online. We search the Internet for new offers every day, so that you don't have to. Just check on MallofDeals.com whenever you're looking for a discount from a particular merchant. We've probably got what you're looking for!

What is a coupon code?
A Coupon Code is a special series of letters or numbers which specify a promotion or discount for a certain online retailer. Whereas in a store, a 'printed coupon' is redeamed by cutting out the coupon and handing it to the cashier at the time of checkout, Online Coupons are typically redeamed by typing in the corresponding Coupon Code at checkout time.

What do I do with my coupon code?
When a Coupon Code is specified for the offer you are interested in, you should first write this code down, as you will be needing it later. Continue to the retailer's website by clicking on the offer you'd like to apply to your order. Shop around the retailer's website, purchasing items as you normally would. Once you're done shopping and are ready to pay, typically you must click a link which states something similar to 'Proceed to Checkout' or 'View my Shopping Cart'. On this final checkout page, look for a text-entry area which says 'Promotional Code', 'Coupon Code', etc. Here, you will enter in the Coupon Code which you have written down. Update your order information, and review the final "confirmation" page. Here, verify that your savings have been applied to your order. If everything looks good, finalize your transaction. It's very easy! If you have questions or issues with a certain retailer or coupon code, please Contact Us.

How do I verify my savings?
Once a Coupon Code has been entered in for your order, you should ALWAYS verify the savings before you finalize your transaction. For many sites, there is a final "confirmation" page which displays your order details before it is completed. Your discounts should show up here. If your offer is a 10% discount, verify that this money is taken off. If your offer is 'Free Shipping' verify that there are no shipping charges attached to your order.

Why do certain deals not have a coupon code?
Many retailers offer special promotions and discounts, but do not require a coupon code for activation. Instead, these "Coupons" are activated simply by clicking through the link on the MallofDeals.com website. In this case, it is important that you click on the exact offer you want, continue shopping at the retailer's website, and finalize your order in one session. If you close your web-browser, or leave your computer for an extended time period, you risk losing the Coupon which you activated through the MallofDeals.com website. If this does happen, you should start the process over by going back to MallofDeals.com, (if necessary) and again clicking on the offer you are interested in.

How come my coupon code doesn't work?
If you have followed all the appropriate steps in applying your coupon code, and you cannot see the savings at checkout, your best bet is to contact us and describe the problem you are having. Otherwise, first verify with the retailer's website that you are meeting all the terms and conditions of this offer, including expiration date, minimum-order size, etc. Also, we try our best to keep all of our coupons and links current, but occasionally there will be offers on our website which are broken or no longer valid. If you feel you have come across one of these offers, PLEASE let us know so that we may fix the problem. We'd be happy to direct you to the latest offers for the retailer.

What should I do if I need information on a certain product or merchant?
MallofDeals is just an affiliate of the merchants listed on our site, so we will not be able to answer any questions about the status of your order or the availability of a certain product. If you have specific questions about a product or merchant, please contact their customer support directly. If you cannot find that information, we will be happy to provide it to you if you email contact@mallofdeals.com

What if I still need help?
We would be happy to help you! Just email contact@mallofdeals.com with any questions that we weren't able to answer on this page.